Don’t Take Our Word For it…

Customer satisfaction is our top priority at Gerald Jones Company. Our job is not complete until our homeowners step inside their newly remodeled space and say, “Wow!” From the smallest details in the quality of our installation to the timeliness and respect we have for our customer’s homes during the renovation process, we work hard to make each home look and function at its very best.

Our Customers Share Their Own Experiences With Gerald Jones Company Best

Read what some of our customers have written about the products, service and results they have enjoyed by choosing our company for their home improvement needs.

Thank you for making this purchase/experience so great. (4 windows and sliding door). You always responded quickly to any phone calls and/or emails sent, you were professional, pleasant, and answered any questions regarding the process and your products. And your installation team is excellent!! Five stars for sure! Very professional and polite guys. They showed up on time, worked hard, very mannerly, their cleanup was excellent, and the door/window work installation and finishing was super. I hope you pay these guys well. They make your company look good!
Roberta S.

Exterior Doors: “The doors look absolutely wonderful! I am so happy with their appearance and with the professionalism and friendliness of the installation crew. Great doing business with you!”

Wahneema L.

Screen Door and Storm Windows: “Thanks!  Andy did great work, and everything looks great. Please feel free to use us as references. We have more to be done; we’ll contact you when we’re ready.”

David B.

Porch: “We are SO HAPPY with our new porch. Can’t wait to work with you guys again whenever we have a new project.”

Jason B.

Storm Door: “You all did a wonderful job.  Many thanks.”


Passing on the appreciation: “Todd, here is what Patty sent me about you and Gerald Jones Company.  I’m glad to know you are continuing to provide the level of service that I send out to our email listserv about you”


“Rick, thanks again for telling us about Todd Mann at Gerald Jones Co. We have been so pleased with him & his company’s work. Just had a new roof put on as well as new gutters, vinyl fascia, etc so now we won’t have any wood trim to paint! His crews were so good, efficient, and did excellent clean-up. I don’t worry when Todd is in charge–which means a lot to me. I have been telling neighbors about him.”


Sliding Door: “First let me say that your recommendation on the sliding door was spot on. It’s very nice, as is the sunroom door. And your installers were great. Very polite, did very nice work and cleaned up. Thanks for the excellent service and products.”


“The father and son team came yesterday and installed my new back door. I could not be more pleased.   Their attention to detail, including clean up, was second to none.  Thank you!  The door looks great and it is eagerly awaiting it’s coat of paint from my husband. I love the screen, the blinds, and most of all I love the fact that I can no longer feel a breeze through the door. Wonderful!

This is the FIRST time in 30 years of having things fixed in this house where the people doing the work DID NOT damage anything in the house during the job. That was such a relief to me. I have stories.”


Excellent service! Todd was prompt to respond to my request for an estimate. He then made suggestions we had not thought of about the style we were going for and the type of window that would work for our needs and budget. Windows were promptly ordered, built, and installed within one month. His installation crew worked from early in the morning until sundown to ensure the windows were completed in one day. Todd even came out to make sure all was well and even took his guys to lunch. Cannot say how refreshing it was to have such an EASY and pleasant experience with this. Price was half the price that we were quoted from several other companies. Also, supporting the locals is very important to us! Thanks so much for incredible service. Our windows are beautiful.

Morgan W.

Thanks! Looks great. I enjoyed meeting your installation team. I’ll recommend you!”

Mary Y.

I don’t know if I told you this but I had been dealing (really, trying to deal with) another glass company about this for at least four or five months before I contacted you. It was like pulling teeth to get them to follow up and when I finally walked into their office they said that they had tried to call me to let me know that they had checked and checked and checked and couldn’t find anyone who could provide them with custom storm windows for our house. You can guess how frustrated we were but what I need to tell you is how completely non frustrating it has been to work with you on this project. We appreciate more than words can express your and your company’s prompt follow up, attention, and service. Thank you.

John S., Hillsborough, NC

We are delighted with the (storm) windows and could tell an immediate difference in the house. They look wonderful. Our thanks to you for assisting with this.”

Larry C.

“Your installer did a great job replacing the previous storm door for us.  I really like the look and quality of the door your company provided. Very stately. Will let anyone know what a great job you and your team provided.  Very professional and friendly.”

Margaret D.P. (Mebane, NC)

Thank you for a job well done.
“Your crew did a very professional job. I was impressed with the way they did their work. In my opinion, you have a very good workman. It was obvious he takes pride in his work and wants to do it properly.

Parker (Durham, NC)
Windows look great and thank you for your quick response on this. A pleasure doing business with you. I came by the office and dropped check off today and got to meet a very nice lady Virginia who, like you, is very professional. GREAT COMPANY that you are running. I used the Company twice under prior generation and was well satisfied then as well as now. Thanks again.”
P.T. (Durham, NC)

“Todd Mann and his crew came early to replace some fascia board on my home. They removed the gutters replaced the old rotted fascia with hardiboard and replaced the gutters. They returned everything on the deck back when they were done and left nothing behind. We are very pleased with the service and professionalism throughout the project. We would recommend this company if you are doing any remodeling or home repairs.”

Marc C.

If you need any type work done – don’t waste your time getting several bids!

“Just had a new front door installed by Gerald Jones! 1st class job…quality craftsmanship with installation…Everyone from Todd to young man who installed door – very professional people!

If you need any type work done – don’t waste your time getting several bids… Gerald Jones Co. will give you a great job with a fair price!”

David R.

Thank you for the professional installation and high quality canopies.

“Dear Mr. Jones, Thank you for the excellent job that your company did on our canopies. We have had several comments on how they “dressed up” our buildings. They certainly are helping with the problems that we had with “blow in” when it rained.”


Bob (Burlington, NC)

You certainly can be proud of the men that work for you. 

“Dear Gerald, Thank you for the nice job of siding our house and garage. It certainly looks great and I’m glad we had it done. Not to have to keep painting every year will be a blessing! You certainly can be proud of the men that work for you. They all seem to care about doing a good job and pleasing the customer.”


We hope to do more business with you in the future; and you can count on a recommendation from us.

“Dear Mr. Jones, Thank you for a job well done! It was a pleasure working with you and Mike. We love our new custom Sunroom; it is a perfect setup for our family. We hope to do more business with you in the future, and you can count on a recommendation from us.”


Thank you, Gerald Jones, for going the extra mile. 

“This is an unsolicited letter to express my satisfaction with the work you and your company performed at my home. When your man installed our new windows, I was impressed with his professionalism and ability. When he was finished, he left no debris and one could see no sign that nay work had been done, everything was clean and beautiful. Thank you for going the extra mile.”

Ron (Durham, NC)